Good Vibe Merch — Return Policy Update

September 18, 2026

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Returns & Refunds

We want every Good Vibe Merch experience to feel good from start to finish.

Because some of our products are digital and some are physical, our return and refund policy looks a little different depending on what you ordered.

Digital products

Because digital files are delivered instantly, we do not offer refunds on digital purchases.

But if something went wrong, please reach out. If you have trouble accessing your files, downloading them, or printing them, we'll help and do our best to make it right.

Printed cards and physical products

If your order arrives damaged, defective, or incorrect: Contact us within 14 days of delivery with your order number and, if helpful, a photo of the issue. You can choose a replacement or a full refund. We cover return shipping, and in most cases we won't ask you to send anything back.

If you simply changed your mind: You may return unopened physical products within 30 days of delivery for a full refund of the purchase price. Items must be unused and in their original packaging. The buyer pays return shipping. Contact us first and we'll send return instructions.

How refunds are issued

Approved refunds are returned to your original payment method within 5–10 business days of us receiving the return or approving your claim.

Need help?

Send us an email through our Contact page and we'll take care of the rest.

We're a small business and we genuinely care.

feel good merch ♥ real-life lift