Refund policy
We want every Good Vibe Merch experience to feel good from start to finish.
Because some of our products are digital and some are physical, our return and refund policy looks a little different depending on what you ordered.
Digital products
Because digital files are delivered instantly, we generally do not offer refunds on digital purchases.
But if something went wrong, please reach out.
If you have trouble accessing your files, downloading them, or printing them, we’ll help and do our best to make it right.
Physical products
If your order arrives damaged, defective, or just not right, we’ll make it right.
You can choose:
- a replacement
- or a full refund
Please contact us within 14 days of delivery and include your order number and, if helpful, a photo of the issue.
Returns
At this time, we do not accept returns for physical products unless the item arrives damaged, defective, or there is a problem with your order.
Need help?
If there’s an issue with your order, send us an email through our Contact page and we’ll take care of the rest.
We’re a small business and we genuinely care.
feel good merch ♥ real life lift
My recommendation: use the second version with the 14-day line. It feels more complete and more professional.